Do you love the services provided by Northwest AEA? Do you have suggestions on ways that we could improve? Either way, we would sincerely appreciate hearing from you.  

Teachers, support staff, and administrators in each of the nine AEAs across Iowa received a link to a customer satisfaction survey last week aimed at gauging your awareness of and satisfaction with AEA services. We hope that you will participate in this survey, as your feedback is critical to ensuring that each AEA continues to provide quality services to local schools. If you already have completed the survey, thank you so much for setting aside a few minutes to do that!

Central office staff from Iowa’s AEAs are partnering with Hanover Research to administer and analyze this survey. Hanover Research is an independent market research firm based in Washington, D.C., and is in no way affiliated with any other entity or organization.  

Your responses are completely anonymous and will be kept confidential. The survey should take 5-15 minutes to complete, depending on your level of use of AEA services. It will close on Friday, December 14.

Cate Keller (ckeller@hanoversurveys.com) at Hanover Research is coordinating the Iowa AEA survey. If you have any questions about it, she would be happy to answer them.

To begin this short AEA survey, simply click the link.

As always, be sure to check out our blogs, which we hope will inform, inspire and guide your daily work:

For a complete listing of all blogs, please go to the Northwest AEA website. You can also sign up for an RSS feed to automatically receive blog updates (instructions provided on the Northwest AEA website).

Have a wonderful holiday season and a Happy New Year!

Dr. Dan Cox
Chief Administrator