Parents are not accustomed to hearing unsolicited positive comments from teachers about their children, especially in a phone call from the school.
Teachers likewise don’t always get feedback from parents regarding the positive work they are doing for a child.
Imagine how you would feel, as a parent, if you were contacted by a teacher or the school principal and told that your son or daughter was doing well in school, or that your child had overcome a learning or behavior problem. When you make calls to share positive information with parents, be prepared for them to sound surprised-pleasantly surprised.
Imagine how you would feel, as a teacher, if you were contacted by a parent praising you for the work you are doing to educate children. Take it a step further and send an email to the principal praising your child’s teacher, expressing how much you appreciate his/her work.
Research shows that school-home communication is greatly increased through personalized positive telephone contact between teachers and parents. Remember, when a phone call conveys good news the atmosphere between home and school improves. When you have good news to share, why wait? Make the call and start a positive relationship.
When all else fails...the relationship prevails.