Trust and the willingness to support team members is absolutely necessary to have a successful team. One Early Childhood team, in particular, has shown how strong their relationships were during this past year as they worked through difficult situations together. 

The Northwest AEA team of Amanda Bengston, Brenna Franken, Ann Hardy, Jen Kaskey, Jen Mars and Laura Ocker problem-solved to help a family in a crisis situation. Based on the priorities that were needed, the team worked together to help mom reach her goals. The family outcomes included helping mom schedule medical appointments, make a plan for a safe/clean environment for the children and establish daily routines that promoted healthy development. This process was a true testament of a family-centered approach since it addressed the well-being of all members of the family.   

The team used the Primary Service Provider (PSP) model to support the family by scheduling joint visits. This approach supports and builds capacity in parents. Every child and every family have a full team supporting and available to them, but one person functions as the primary support for the family. As described by Rush & Shelden, a Primary Service Provider approach to teaming includes:

  • an established team consisting of multiple disciplines;
  • meeting regularly and selecting one member to act as the PSP to the family;
  • using coaching as an interaction style with parents, caregivers and other team members;
  • strengthening parents confidence and competence in promoting child learning and development;
  • supporting parents competence in obtaining desired supports and resources; and
  • providing all services and supports within the natural learning opportunities/activities of the family.

The Northwest AEA Early Childhood team uses the PSP approach, which has helped many families in northwest Iowa.