Posted on 01/17/2017 at 02:17 PM by Liz Determan

Lisa Chau and Mike Jewsbury, August 26, 2013, U.S. News and World Report

Chau and Jewsbury identify the following characteristics as being key and necessary for success:

Soft skills  – always be polite, anticipate questions, read people and learn who your audience is. Be adaptable and flexible and listen with understanding. Ask questions for clarification.  Quickly understand cultural nuances – cultural competence.  Be aware of the individuals you work with who may come from other cultures and may have different ways of communicating.  Be aware of local differences – there will be different holidays, time zones and country codes; different news affecting their regions of the globe.  Add at least one other language to your repertoire – If you are working globally, people from that region may want to practice their English so be patient.  Learning their language demonstrates your investment in their world.  Demonstrate your worth – being able to prove your worth and detail how much money the firm will save by having you closer shows you’ve done your research and that you are looking out for the company.  Add value – bring something to the table.  “Being a coder in a financial institution is great but being a coder that understands finance is better.”  Continue to build your knowledge and skills, never stop learning and contributing to the organization for whom you are working. Don’t burn bridges – your connections are important and may be significant.


Neal Schaffer notes that social media is becoming an increasingly important skill in the business environment, which is another huge shift. He says,

“The latest statistics show that 93% of U.S. businesses are currently using social media for marketing purposes, so if you plan to work in a marketing function, needless to say showcasing your social media expertise will be critical. But, with the advent of social business, social media is not just for marketing: Businesses are using social media for a wide variety of purposes. If you are looking to work in one of the following disciplines, learning the latest on how your discipline is utilizing social media can help your competitiveness.

    Recruiting (Social Recruiting)                                             Human Resources (Social Media Guidelines and Internal Training)

    Legal (Social Media Policy)                                                  Information Technology (Social Media Platforms, Integrating into Websites, Social CRM, Manipulating Big Data)

    Customer Service (Utilizing Social Media)                        Sales & Business Development (Social Sales, Social CRM)

    Product Development (Manipulating Big Data)”

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