April 9, 2019

Hanover Research releases survey results regarding Iowa’s AEA system
Behavioral and mental health services identified as areas of concern

Johnston, IA (April 9, 2019)—Hanover Research, a global market research and analytics firm, recently released results of an independent survey of Iowa’s educators regarding the services of Iowa’s Area Education Agency (AEA) system.

Over 8,000 responses were generated from an invitation to general education teachers, special education teachers, superintendents, principals, and other professional staff working in more than 300 public schools and over 100 non-public schools. Over 95 percent of the respondents work in public schools across the state. The data was collected over a period in the late fall of 2018.

Key findings of the survey reveal that educators are quite pleased with AEA services overall in the areas of special education; educational services; and instructional, media and technology. Some services received well over 90 percent customer satisfaction rates, including: audiology/hearing, due-process mediation, licensure, audio/video production, and graphic design.

Two areas of growth indicated by the survey were behavioral help services and mental health services, which are growing concerns in schools statewide. AEA personnel, along with Iowa school officials, met with state legislators this legislative session to secure additional funding for these issues, in particular.

“We are very pleased with the fact that the core services of Iowa’s AEAs meet and/or exceed expectations of educators,” said Tom Lane, executive director of Iowa’s AEAs. “However, the survey reinforces the need for additional supports in behavior and mental health. We hope that Iowa legislators will assist in funding these areas so AEA staff can provide desperately needed support to educators.”


Iowa’s Area Education Agencies provide services in special education, professional development, technology, media, and instructional resources to every Iowa public school district, and accredited nonpublic school. The Iowa Legislature formed AEAs in 1975 to provide equity and efficiency of educational services for children from birth to 21 years of age, families, educators, and school administrators.

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